CK44 Long's Privacy Policy

1. Introduction

CK44 Long ("we", "us") is an online betting and gaming platform serving users in Bangladesh. This Privacy Policy describes how we collect, process, store, and protect your personal information.

By using the CK44 Long website or app, you are considered to have agreed to this Privacy Policy. We believe every user should have control over their own data, which is why we always operate with full transparency.

This Privacy Policy of CK44 Long's Terms & Conditions' Complementary. We recommend reading both together.

2. What Information We Collect

CK44 Long only collects information that is strictly necessary to provide our services. We never ask for anything beyond what is needed. Below is a breakdown of the three types of information we collect.

Sources of Data Collection

• Directly from you at the time of registration.
• Automatically collected from your activity on the platform.
• From approved third parties for identity verification.
• Transaction data from payment providers.

3. How Your Data Is Used

CK44 Long uses collected data only for specific, defined purposes. No information is ever used beyond its intended purpose. The key reasons we use your data are outlined below.

4. Who We Share Your Data With

CK44 Long never sells your personal data. However, limited information may be shared in specific circumstances necessary for operating our services.

• Payment Provider: Necessary information is shared with Mobile Pay, Nagad, and Rocket to process transactions.
• Identity Verification Agency: With approved verification agencies for the KYC process.
• Law Enforcement Agencies: When required by court order or legal obligation.
• Technology Service Provider: With cloud and security service providers for platform operations.

5. Cookie Policy

CK44 Long's website uses cookies to help improve your browsing experience. Cookies are small text files stored on your device.

Types of Cookies

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Collects site usage statistics to help improve our services.
• Marketing Cookies: Used to show relevant offers. You can turn this off at any time.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not work properly.

6. How Long We Retain Your Data

CK44 Long does not retain any data longer than necessary. Different types of data have different retention periods.

• Account Information: For as long as the account is active, and for 5 years after closure.
• Transaction Records: Up to 7 years, as required by law.
• Betting History: Up to 3 years.
• Cookie & Log Data: Up to 1 year.
• Marketing preferences: until you opt out.

Once the retention period ends, data is securely deleted or anonymised. Where legal obligations apply, certain data may be retained for a longer period.

7. Security Measures

CK44 Long uses industry-standard security technology to protect your data. Our security team monitors systems 24/7.

8. Your Rights

CK44 Long respects your right to data privacy. You have the following rights.

• Right to Know: You can find out what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate information.
• Right to Erasure: You may request that your data be deleted under certain conditions.
• Right to Object: You can opt out of marketing communications at any time.
• Right to Data Portability: You can request a copy of your data.

To exercise any of these rights, email us at support@ck44long.com. We will respond within 30 days.

9. Protection of Minors

CK44 Long does not knowingly collect any information from users under the age of 18. If we become aware that a minor has submitted their data, that information will be deleted immediately and the account will be closed.

Parents and guardians are requested to ensure their minor children do not use this platform. If you suspect an underage account has been created, please notify us immediately.

10. Policy Changes

CK44 Long may update this Privacy Policy as needed. The "Last Updated" date at the top of the page will reflect any changes.

• You will be notified in advance via SMS or email for any major changes.
• Minor updates will be reflected on this page only.
• Continued use of the platform after any changes will be taken as acceptance of the updated policy.

We recommend checking this page regularly. If you have any questions, feel free to reach out to our support team.

11. Contact

For any questions, complaints, or data requests regarding the Privacy Policy, please contact us through the channels below. We are happy to assist in Bengali.